ACADEMIC PERSONNEL COMPETITION ACADEMIC SECTION HEAD OFFICE OF SAM RATULANGI UNIVERSITY

Abstract

The University of Sam Ratulangi Manado is also supported by the presence of educational personnel.
Headquartered at the University of Sam Ratulangi Manado, there is the Academic and Student Affairs
Bureau. Under the academic bureau, there is an Academic Section that serves the community especially
students. Academic activities, such as admission of new students, re-enrolment of freshman students when
they have been graduated as Unsrat students, graduation, and others. These activities are done by educational
staff.
The purpose of this study is to determine the competence of educational personnel viewed from aspects of
knowledge, skills, self-concept, personal characteristics, and motives of employees in the Academic Division
Sam Ratulangi University Head Office in carrying out its work duties. The method used is qualitative method
and data analysis technique is descriptive. Data collection techniques are observation, interview and
document while informant of research done by using purposive sampling.
From this study obtained the conclusion that the competence of education staff Academic Section Head
Office of Sam Ratulangi University has been done. This can be seen based on indicators presented by Spencer
and Spencer that is knowledge, skills, self-concept and values, personal characteristics and motives. But for
indicators of knowledge and skills of employees require education and training to hone knowledge and skills
possessed.
Keywords: Competency, Academic Personnel