IMPLEMENTASI PROGRAM UNIVERSAL COVERAGE DALAM PELAYANAN KESEHATAN DI RUMAH SAKIT Prof. Dr. R. D. KANDOUW MANADO

Abstract

ABSTRACT : Since 2011 the municipality of Manado implement programs or Universal Coverage
Universal Health Insurance, which is the social protection program in the field of public health to ensure
the city of Manado who do not have health insurance. in respect of it, this research to know "how the
universal coverage program implementation in health care in hospitals. Prof. Dr. RD Kandou Manado.
Research using qualitative methods. in this case the universal coverage program
implementation seen / observed by using the four critical variables in the model of implementation of the
policy of Edward III, Communications, Resources, Disposition, and Bureaucratic Structure. informants in
this study were taken from: Program Implementation Unit (4 people), Dr Kandou (4 people) and
Community (4 people). Data collection with interactive model analysis techniques of Miles and
Hubernam.
The results showed: (1) Communication between the program managers, health care
providers and community groups performed well targeted and effective; (2) HR and financial resources
for adequate implementation provided; (3) Disposition (commitment and consistency) implement
programs and health care providers are good / high; and (4) The bureaucratic structure well ordered and
effective.
Based on these results it can be concluded that the implementation of universal coverage
(Jamkesta) in health care at the Hospital Prof. Dr. RD Kandou run properly and effectively see the factor
of communication, resources, disposition and bureaucratic structure.
Conclusions based on these results suggested still need to improve the implementation of the universal
coverage program to make it better.
Keywords : implement programs or Universal Coverage Universal Health Insurance