THE DETERMINANTS OF EMPLOYEE PRODUCTIVITY IN REGIONAL OFFICE OF BANK NEGARA INDONESIA MANADO

Abstract

A company can achieve success when supported with a good employee productivity that can provide benefits to the company. In banking company such as BNI requires to increase employee productivity that can assist the company in the achievement of the goals of the company itself. This research has the objective to know the factors that drive employee productivity in the Regional Office of BNI Manado. The population examined is all the employees who work in Regional Office of BNI Manado with 70 employees as the sample. This study used confirmatory factor analysis (CFA) to analyze the twenty variables in this research was taken based on research and previous theories. Tthe results and conclusions which explain that there are sixteen variables that drive employee productivity which then formed five factors and there are four factors that had no significant effect on the productivity of employees in Regional Offices BNI Manado. The five factors are work environment, improvement, work support, employee monitoring, and overtime duty that must be consider by the company. While the four variables that had no significant effect on the productivity of the employees in Regional Office of BNI Manado are leadership, communication, rewards, and relationship.

Keywords: employee productivity