THE FACTORS INFLUENCING EMPLOYEE INTENTION TO LEAVE AT PT.BRI (PERSERO) TBK. UNIT SAM RATULANGI MANADO

Abstract

Intention to leave is one of the biggest issues in every organization. Higher the intention to leave in an organization could affect organization image and performance, because it is related to turnover intention. Bank is one of the organization that face this intention to leave issues because of their working system in demand of job and working time is high and it is need high discipline and profesionalisme of their employee. The willingness of employee leaving from company can be affected by many factors. It is important to know those factors in order to find a solution to react with this issue. This research objective is to analyze the factors influencing employee intention to leave in PT. BRI Unit Sam Ratulangi Manado.This research is qualitative approach that uses interview to gather data. The data was collected from 10 informants in that office. From the interview there are 4 factors that found  significantly affect employee intention to leave in PT. BRI Unit Sam Ratulangi which are family reason, job stress, salary, and career advancement. This research suggest to management of Bank Rakyat Indonesia to pay more attention and increasing employee satisfaction in every elements in order to reduce and anticipate employee intention to leave.

Keywords: job satisfaction, intention to leave