MANDANG, Olivia; POSUMAH, Johnny Hanny; LONDA, Very. KUALITAS PELAYANAN PENGADUAN MASYARAKAT DI PERUSAHAAN LISTRIK NEGARA DI AREA MANADO (STUDI KASUS PEMADAMAN LISTRIK). JURNAL ADMINISTRASI PUBLIK, [S. l.], v. 3, n. 046, 2017. Disponível em: https://ejournal.unsrat.ac.id/v3/index.php/JAP/article/view/16310. Acesso em: 22 mar. 2026.