TORONGKANG, G.; LENGKONG, F.; LALOMA, A. PENGARUH IMPLEMENTASI KEBIJAKAN STANDARD OPERASIONAL PROSEDUR TERHADAP KINERJA PEGAWAI PT.PLN UNIT PELAYANAN PELANGGAN AMURANG. JURNAL ADMINISTRASI PUBLIK, [S. l.], v. 5, n. 80, 2019. Disponível em: https://ejournal.unsrat.ac.id/v3/index.php/JAP/article/view/25446. Acesso em: 18 may. 2024.