ASSA, RAINDY, JOORIE RURU, and FEMMY TULUSAN. “KEPUASAN PELAYANAN DI PT PEGADAIAN (PERSERO) UNIT UNSRAT”. JURNAL ADMINISTRASI PUBLIK 4, no. 55 (June 24, 2018). Accessed July 26, 2024. https://ejournal.unsrat.ac.id/v3/index.php/JAP/article/view/19744.