Mandang O, Posumah JH, Londa V. KUALITAS PELAYANAN PENGADUAN MASYARAKAT DI PERUSAHAAN LISTRIK NEGARA DI AREA MANADO (STUDI KASUS PEMADAMAN LISTRIK). JAP [Internet]. 2017 Jul. 31 [cited 2024 Dec. 23];3(046). Available from: https://ejournal.unsrat.ac.id/v3/index.php/JAP/article/view/16310