TORONGKANG G, LENGKONG F, LALOMA A. PENGARUH IMPLEMENTASI KEBIJAKAN STANDARD OPERASIONAL PROSEDUR TERHADAP KINERJA PEGAWAI PT.PLN UNIT PELAYANAN PELANGGAN AMURANG. JAP [Internet]. 2019 Oct. 14 [cited 2024 May 18];5(80). Available from: https://ejournal.unsrat.ac.id/v3/index.php/JAP/article/view/25446