“PERSEPSI PEMUSTAKA TERHADAP KUALITAS PELAYANAN REFERENSI DI PERPUSTAKAAN UNIVERSITAS NEGERI MANADO”, ADK, vol. 5, no. 1, Feb. 2016, Accessed: Aug. 21, 2026. [Online]. Available: https://ejournal.unsrat.ac.id/v3/index.php/actadiurnakomunikasi/article/view/10926