LINTONG, Rocky; LANGI, Yohanes A R; MONGI, Charles E. Penerapan Analisis Faktor Terhadap Kualitas dan Kepuasaan Pelayanan Pasien Rumah Sakit TK-II R.W Mongisidi. d’Cartesian, [S. l.], v. 9, n. 1, p. 24–30, 2020. DOI: 10.35799/dc.9.1.2020.25752. Disponível em: https://ejournal.unsrat.ac.id/v3/index.php/decartesian/article/view/25752. Acesso em: 19 mar. 2026.