Lintong, Rocky, Yohanes A R Langi, and Charles E Mongi. “Penerapan Analisis Faktor Terhadap Kualitas Dan Kepuasaan Pelayanan Pasien Rumah Sakit TK-II R.W Mongisidi”. d’Cartesian 9, no. 1 (January 23, 2020): 24–30. Accessed May 6, 2024. https://ejournal.unsrat.ac.id/v3/index.php/decartesian/article/view/25752.