THE EFFECT OF WORK LIFE BALANCE AND EMOTIONAL INTELLIGENCE ON WORK SATSIFACTION AT HOTEL SINTESA PENINSULA MANADO

Authors

  • Ricky Robby Noria Bukit Sam Ratulangi University
  • Joyce S.L.H.V.J. Lapian Sam Ratulangi University
  • Maria V.J. Tielung Sam Ratulangi University

DOI:

https://doi.org/10.35794/emba.v10i1.39727

Abstract

Job satisfaction is an affective or emotional response to various aspects or aspects of a person's job so that job satisfaction is not a single concept. A person can be relatively satisfied with one aspect of a job and dissatisfied with one or more other aspects. Job Satisfaction is a worker's (positive) attitude towards his job, which arises based on an assessment of the work situation. The assessment can be carried out on one of the jobs, the assessment is carried out as a sense of appreciation in achieving one of the important values in the job. Satisfied employees prefer their work situation rather than dislike them. The objectives of this study are To determine the effect of Work Life Balance and Emotional Intelligence have a significant effect on Work Satisfaction At Hotel Sintesa Peninsula Manado. The analytical method used is multiple linear regression. The results of the hypothesis test found that simultaneously Work Life Balance and Emotional Intelligence had a significant effect on Work Satisfaction at Hotel Sintesa Peninsula Manado, but partially Work Life Balance has no significant effect on Work Satisfaction at Hotel Sintesa Peninsula Manado. For Hotel Sintesa Peninsula Manado to maintain and improve the quality of Emotional Intelligence so that employees who work can be more satisfied and can help improve the quality of their performance laterJob satisfaction is an affective or emotional response to various aspects or aspects of a person's job so that job satisfaction is not a single concept. A person can be relatively satisfied with one aspect of a job and dissatisfied with one or more other aspects. Job Satisfaction is a worker's (positive) attitude towards his job, which arises based on an assessment of the work situation. The assessment can be carried out on one of the jobs, the assessment is carried out as a sense of appreciation in achieving one of the important values in the job. Satisfied employees prefer their work situation rather than dislike them. The objectives of this study are To determine the effect of Work Life Balance and Emotional Intelligence have a significant effect on Work Satisfaction At Hotel Sintesa Peninsula Manado. The analytical method used is multiple linear regression. The results of the hypothesis test found that simultaneously Work Life Balance and Emotional Intelligence had a significant effect on Work Satisfaction at Hotel Sintesa Peninsula Manado, but partially Work Life Balance has no significant effect on Work Satisfaction at Hotel Sintesa Peninsula Manado. For Hotel Sintesa Peninsula Manado to maintain and improve the quality of Emotional Intelligence so that employees who work can be more satisfied and can help improve the quality of their performance later

 

Keywords: Work Life Balance, Emotional Intelligence, Work Satisfaction

Author Biographies

Ricky Robby Noria Bukit, Sam Ratulangi University

International Business Administration

Joyce S.L.H.V.J. Lapian, Sam Ratulangi University

Faculty Economics And Business

Maria V.J. Tielung, Sam Ratulangi University

Faculty Economics And Business

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Published

2022-03-31