THE EFFECT OF WORK STRESS AND INTERPERSONAL CONFLICT ON EMPLOYEE PERFORMANCE AT THE MINAHASA ELECTION SUPERVISORY BODY

Abstract

Employee performance is a critical factor in achieving organizational success, especially in public institutions responsible for overseeing election processes. High levels of work stress and interpersonal conflict can negatively impact employee productivity, efficiency, and job satisfaction. This study aims to analyze the effect of work stress and interpersonal conflict on employee performance at the Minahasa Election Supervisory Body (Bawaslu). This research employs a quantitative approach using multiple linear regression analysis. The findings indicate that work stress and interpersonal conflict significantly affect employee performance. Excessive workload, unclear job roles, and lack of managerial support contribute to stress, while differences in opinions, communication barriers, and workplace tensions lead to interpersonal conflicts. The results suggest that organizations should implement effective stress management programs and conflict resolution strategies to enhance employee performance. Providing clear role definitions, fostering a supportive work environment, and improving communication channels can help mitigate the negative effects of stress and conflict.

Keywords: Work Stress, Interpersonal Conflict, Employee Performance