THE INFLUENCES OF WOMEN LEADERSHP, ORGANIZATIONAL CULTURE, WORKING CLIMATE AND EFFECTIVE COMMUNICATION ON EMPLOYEE’S PRODUCTIVITY AT PT. BANK MANDIRI AREA MANADO

Abstract

In this global era, every organization seeks to improve employee’s performance to create productive employees as their asset. PT. Bank Mandiri Area Manado is one of the organizations on the banking sector which has the main task of managing and marketing loans especially micro-credit segment. The aim of this study is to determine the influences of women leadership, organizational culture, working climate and effective communication on employee’s productivity. In this study, population refers to the employees of PT. Bank Mandiri Area Manado by using purposive sampling technique and sample size of 75 respondents. This study used quantitative analysis through questionnaires and multiple regression analysis. Result and conclusion show that women leadership, organizational culture, working climate and effective communication significantly influence employee’s productivity. Women leadership has partial and significant influence on employee’s productivity. Organizational culture has partial and significant influence on employee’s productivity. While  working climate and effective communication do not have significant and partial influences on employee’s productivity. PT Bank Mandiri Area Manado requires innovative working climate and upward-downward communication or otherwise. An innovative working environment can help management and employees in making good decisions, while effective communication is needed to strengthen the relationship of management and employees.

Keywords: women leadership, organizational culture, working climate, employee’s productivity