Walewangko, Natasha C., Universitas Sam Ratulangi, Indonesia

• Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol. 5 No. 3 (2017): JE VOL 5 NO 3 (2017) HAL 4365 - Articles
  EVALUATING SERVICE QUALITY DIMENSION USING IMPORTANCE AND PERFORMANCE ANALYSIS AT J’CO AND DONUTS COFFEE MANADO TOWN SQUARE
  Abstract  PDF