Cecilia, Angelin ., Universitas Sam Ratulangi, Indonesia

• Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol. 6 No. 4 (2018): JE VOL 6 NO 4 (2018) - Articles
  A COMPARATIVE STUDY OF SERVICE QUALITY BEFORE AND AFTER THE IMPLEMENTATION OF JKN ON PRIVATE AND PUBLIC HOSPITALS
  Abstract  PDF