Rumopa, Ferly, Sam Ratulangi University, Indonesia

• Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol. 7 No. 4 (2019): JE VOL 7 NO 4 (2019) - Articles
  ANALYZING SERVICE ATTRIBUTES OF FOUR POINTS HOTEL MANADO USING IMPORTANCE AND PERFORMANCE ANALYSIS
  Abstract  PDF