Supit, Juan Soleman, University of Sam Ratulangi Manado, Indonesia

• Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol. 3 No. 2 (2015): Jurnal EMBA, HAL 124- 246 - Articles
  THE INFLUENCE OF TRUST, COMMITMENT, COMMUNICATION, AND HANDLING OF COMPLAINTS TOWARD CUSTOMER LOYALTY AT OTOMOTO MANADO
  Abstract  PDF