Nepa, Tesalonika Naomi, Universitas Sam Ratulangi, Indonesia

• Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol. 7 No. 1 (2019): JE VOL 7 NO 1 (2019) - Articles
  COMPARATIVE ANALYSIS OF EMPLOYEES’ EMPATHY TOWARD PATIENT SATISFACTION BETWEEN STATE-OWNED AND PRIVATE-OWNED PUBLIC HOSPITAL IN MANADO
  Abstract  PDF