Baroleh, Zefanya Fernando, University of Sam Ratulangi Manado, Indonesia

• Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol. 4 No. 2: JE Vol.4 No.2 (2016) Hal. 266-394 - Articles
  EVALUATING THE SERVICE QUALITY OF BNI MANADO AUTOMATED TELLER MACHINE (ATM) USING IMPORTANCE AND PERFORMANCE ANALYSIS (IPA)
  Abstract  PDF