Vol. 2 No. 2 (2016)

Articles

• ADDRESSING AEC 2016 BY ANALYZING THE SERVICE QUALITY OF SILOAM HOSPITAL MANADO USING IMPORTANCE AND PERFORMANCE ANALYSIS (IPA)

  Johan Tumiwa, Carolus P. Paruntu

  1-15

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• EVALUATING THE SERVICE QUALITY OF COFFEE SHOP IN MANADO USING IMPORTANCE AND PERFORMANCE (IPA) ANALYSIS. (CASE STUDY: EXCELSO COFFEE)

  Farlane S. Rumokoy

  16-28

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• PEMBERDAYAAN UMKM SITARO MENGHADAPI PASAR BEBAS ASEAN

  Michael Raintung

  29-39

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• THE MANADO STATE UNIVERSITY LECTURER PERFORMANCE AND CAPABILITY TO ADRESS MEA

  Oktavia D. M. Tuegeh

  40-54

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• KINERJA GURU DI SMP KECAMATAN TENGA KABUPATEN MINAHASA SELATAN DAN PERSAINGAN DI ERA MASYARAKAT EKONOMI ASEAN

  Stevie A. Lasut

  55-69

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