Masengi, Eunike I., International Business Administration (IBA) Program, Faculty of Economics and Business, Sam Ratulangi University, Manado, 95115, Indonesia, Indonesia

• Jurnal Berkala Ilmiah Efisiensi Vol. 16 No. 4 (2016): Jilid 3 - Articles
  STUDY ON SERVICE QUALITY OF TELKOMSEL MANADO BY USING IMPORTANCE AND PERFORMANCE ANALYSIS
  Abstract  PDF