SAPUTRA, M. F.; ANTONIO, F. THE INFLUENCE OF E-SERVICEQUALITY AND TRUST ON CUSTOMER SATISFACTION AND ITS IMPACT ON CUSTOMER LOYALTY (AN EMPIRICAL STUDY ON ONLINE SYARIAH BANKING IN INDONESIA). JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi)., [S. l.], v. 8, n. 2, 2021. DOI: 10.35794/jmbi.v8i2.35163. Disponível em: https://ejournal.unsrat.ac.id/v3/index.php/jmbi/article/view/35163. Acesso em: 22 dec. 2024.