ABDURRAHMAN, Fahmi Adyan; SARASWATI, Trisha Gilang. PENGARUH E-SERVICE QUALITY TERHADAP E-LOYALTY PELANGGAN TRAVELOKA DI KOTA BANDUNG. JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi)., [S. l.], v. 10, n. 2, p. 1168–1176, 2023. DOI: 10.35794/jmbi.v10i2.48663. Disponível em: https://ejournal.unsrat.ac.id/v3/index.php/jmbi/article/view/48663. Acesso em: 15 jan. 2026.