WARDHANA , Ali; KEMBAU, Agung Stefanus; KUMAAT , Arief Perdana; SUNARA, Tristano Aviel. ANALISIS PENGARUH E-SERVICE QUALITY TERHADAP CUSTOMER BEHAVIOUR DENGAN MEDIASI CUSTOMER SATISFACTION DAN CUSTOMER TRUST. JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi)., [S. l.], v. 10, n. 3, p. 1932–1940, 2023. Disponível em: https://ejournal.unsrat.ac.id/v3/index.php/jmbi/article/view/50041. Acesso em: 4 feb. 2026.