BALADHIKA, Nicole Kansa Kostra; SYAHPUTRA, Syahputra. PENGARUH CUSTOMER SERVICE DAN WORD OF MOUTH TERHADAP MINAT BELI KONSUMEN AL AZIZIAH TOUR AND TRAVEL . JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi)., [S. l.], v. 11, n. 1, p. 362–376, 2024. DOI: 10.35794/jmbi.v11i1.54239. Disponível em: https://ejournal.unsrat.ac.id/v3/index.php/jmbi/article/view/54239. Acesso em: 15 jan. 2026.