KARISMA, J.; SAPUTRA, S. ANALYSIS OF FACTORS AFFECTING BRAND LOYALTY IN ONLINE TRAVEL AGENT IN BATAM CITY. JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi)., [S. l.], v. 10, n. 1, p. 252–268, 2023. DOI: 10.35794/jmbi.v10i1.44270. Disponível em: https://ejournal.unsrat.ac.id/v3/index.php/jmbi/article/view/44270. Acesso em: 5 dec. 2023.