LIPUTRI, E.; GOSAL, G. THE RELATIONSHIP OF CUSTOMER EXPERIENCE, CUSTOMER ENGAGEMENT, CUSTOMER SATISFACTION, AND CUSTOMER LOYALTY IN SHOPEE E-COMMERCE. JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi)., [S. l.], v. 11, n. 1, p. 196–204, 2024. DOI: 10.35794/jmbi.v11i1.53201. Disponível em: https://ejournal.unsrat.ac.id/v3/index.php/jmbi/article/view/53201. Acesso em: 4 oct. 2024.