R. C. Kawet, I. D. Palandeng, and R. V. Pitta, “PENGARUH ONLINE CUSTOMER REVIEW, ONLINE CUSTOMER RATING, DAN CASH ON DELIVERY TERHADAP KEPUTUSAN PEMBELIAN PRODUK PADA E-COMMERCE TOKOPEDIA”, JMBI UNSRAT, vol. 11, no. 1, pp. 1170–1183, Aug. 2024.