Sugiharto, Kezia, and Auditia Setiobudi Setiobudi. “THE INFLUENCE OF E-SERVICE QUALITY ON CONTINUANCE INTENTION WITH E-SATISFACTION AS A MEDIATOR ON SHOPEE APPLICATION USERS”. JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis Dan Inovasi Universitas Sam Ratulangi)., vol. 12, no. 2, Aug. 2025, pp. 1182-0, doi:10.35794/jmbi.v12i2.61047.