Sorongan CH, Oliandes Sondakh. PENGARUH ENVIRONMENT & FACILITIES, WAITING TIME, DOCTOR-PATIENT COMMUNICATION, DAN PROFESSIONAL SERVICE TERHADAP OVERALL SATISFACTION MELALUI AKSES INFORMASI PENGOBATAN PADA PASIEN RAWAT JALAN NON BPJS DI RS XYZ MANADO. JMBI UNSRAT [Internet]. 2025 Jul. 10 [cited 2026 Jan. 15];12(2):790-82. Available from: https://ejournal.unsrat.ac.id/v3/index.php/jmbi/article/view/63136