Bernarto, Innoncentius, Universitas Pelita Harapan, Indonesia

• JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol. 6 No. 3 (2019): JMBI UNSRAT Volume 6 Nomor 3 - Articles
  ANALYSIS OF THE EFFECT OF RELATIONSHIP MARKETING AND PATIENTS’ SATISFACTION ON PATIENTS’ LOYALTY (A case in X Hospital)
  Abstract  PDF