SUTRISNO, A. MEASURING INTERACTIVE SERVICE QUALITY: SOME OPPORTUNITIES FOR FURTHER STUDY. Jurnal Tekno Mesin, [S. l.], v. 4, n. 2, 2021. Disponível em: https://ejournal.unsrat.ac.id/v3/index.php/jtmu/article/view/33054. Acesso em: 3 may. 2024.