VENDMARD, Yohanes; SUTRISNO, Agung; NEYLAND, Johan S C. ANALISIS KELUHAN PELANGGAN TERHADAP DISTRIBUSI MINYAK PELUMAS DI MANADO. Jurnal Poros Teknik Mesin UNSRAT, [S. l.], v. 5, n. 1, 2016. Disponível em: https://ejournal.unsrat.ac.id/v3/index.php/poros/article/view/11648. Acesso em: 18 jan. 2026.