Pabuntang, Bertu, Johan S C Neyland, and Trytia Arungpadang. “EVALUASI KUALITAS LAYANAN JASA PADA BENGKEL OTOMOTIF RODA EMPAT”. Jurnal Poros Teknik Mesin UNSRAT 9, no. 2 (July 9, 2021). Accessed January 3, 2025. https://ejournal.unsrat.ac.id/v3/index.php/poros/article/view/34755.