RUSMAN, Timothy M. R.; ROGAHANG, Joula J.; WALANGITAN, Olivia F. C. Pengaruh Kualitas Pelayanan Terhadap Kepuasan Anggota Koperasi Karyawan PT. Bank SulutGo. Productivity, [S. l.], v. 2, n. 2, p. 135–139, 2021. Disponível em: https://ejournal.unsrat.ac.id/v3/index.php/productivity/article/view/34120. Acesso em: 21 mar. 2026.