SIGAR, Kerin Jelita; AREROS, William A.; SAMBUL, Sofia A. Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan Jasa Service Motor (Studi Kasus Pada Nusantara Surya Sakti). Productivity, [S. l.], v. 2, n. 7, p. 551–555, 2021. Disponível em: https://ejournal.unsrat.ac.id/v3/index.php/productivity/article/view/37078. Acesso em: 11 feb. 2026.