SANGI, Intan M. A.; TAMENGKEL, Lucky F.; MUKUAN, Danny D. S. Pengaruh Kualitas Pelayanan Terhadap Kepuasan Nasabah PT. Bank Danamon Indonesia, Tbk. Cabang Ranotana. Productivity, [S. l.], v. 3, n. 2, p. 107–112, 2022. Disponível em: https://ejournal.unsrat.ac.id/v3/index.php/productivity/article/view/38142. Acesso em: 21 mar. 2026.