TENDA, Angela K. S.; TAMPI, Johny R. E.; ROGAHANG, Joula J. Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pasien Rawat Inap Rumah Sakit Siloam Sonder. Productivity, [S. l.], v. 2, n. 7, p. 576–581, 2021. Disponível em: https://ejournal.unsrat.ac.id/v3/index.php/productivity/article/view/37862. Acesso em: 7 mar. 2026.