DAI, Kartika E. P.; KALANGI, Johny A. F.; ROGAHANG, Joula J. Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen Jasa Service PT. Kumala Cemerlang Abadi (Wuling Motors) Malalayang. Productivity, [S. l.], v. 3, n. 2, p. 102–106, 2022. Disponível em: https://ejournal.unsrat.ac.id/v3/index.php/productivity/article/view/38141. Acesso em: 21 mar. 2026.