RUMONDOR, Nikita Levrina; TAMPI, Johny R. E.; ROGAHANG, Joula J. The Effect of Service Quality on Customer Satisfaction with the BTN Juara Savings Account at Bank Tabungan Negara (Persero) Tbk, Manado Branch. Productivity, [S. l.], v. 7, n. 1, p. 52–57, 2026. DOI: 10.35797/ejp.v7i1.61226. Disponível em: https://ejournal.unsrat.ac.id/v3/index.php/productivity/article/view/61226. Acesso em: 28 jun. 2026.