TANDAJU, Ecclesia; TAMENGKEL, Lucky Franky; ROGAHANG, Joula J. The Effect of Mobile Banking Service Quality on Customer Satisfaction at PT. Bank Rakyat Indonesia Bahu Unit Manado . Productivity, [S. l.], v. 6, n. 2, p. 120–125, 2025. DOI: 10.35797/ejp.v6i2.61744. Disponível em: https://ejournal.unsrat.ac.id/v3/index.php/productivity/article/view/61744. Acesso em: 21 mar. 2026.