RAINTUNG, R. N. R.; KALANGI, J. A. F.; TAMENGKEL, L. F. Kualitas Pelayanan terhadap Kepuasan Pelanggan Glad Beauty Care Manado. Productivity, [S. l.], v. 2, n. 2, p. 140–145, 2021. Disponível em: https://ejournal.unsrat.ac.id/v3/index.php/productivity/article/view/34131. Acesso em: 3 may. 2024.