PIAY, R. N.; TAMENGKEL, L. F.; MANOPPO, W. S. Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen pada Manado Icon Convention Center. Productivity, [S. l.], v. 2, n. 3, p. 213–218, 2021. Disponível em: https://ejournal.unsrat.ac.id/v3/index.php/productivity/article/view/34579. Acesso em: 6 may. 2024.