PAPUTUNGAN, T.; TAMENGKEL, L. F.; WALANGITAN, O. F. C. Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan PT JNE Kotamobagu. Productivity, [S. l.], v. 2, n. 5, p. 397–402, 2021. Disponível em: https://ejournal.unsrat.ac.id/v3/index.php/productivity/article/view/36073. Acesso em: 2 may. 2024.