MANDAGI, A. A.; KALANGI, J. A. F.; WALANGITAN, O. F. C. Pengaruh Kualitas Pelayanan terhadap Kepuasan Nasabah PT. Pegadaian (Persero) UPC Malalayang Dua. Productivity, [S. l.], v. 3, n. 3, p. 217–221, 2022. Disponível em: https://ejournal.unsrat.ac.id/v3/index.php/productivity/article/view/39772. Acesso em: 8 may. 2024.