ABRAM, T. B. B.; TUMBEL, T. M.; MANGINDAAN, J. V. Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen Cafe Kapal Bitung. Productivity, [S. l.], v. 4, n. 1, p. 1–5, 2023. Disponível em: https://ejournal.unsrat.ac.id/v3/index.php/productivity/article/view/45838. Acesso em: 16 jul. 2024.