Sangian, J. C., Tatimu, V. and Mukuan, D. D. S. (2025) “The Effect of Service Quality on Indrive Online Transportation Consumer Satisfaction in Watutumou Village Community, Kalawat District, North Minahasa Regency”, Productivity, 6(1), pp. 63–68. doi: 10.35797/ejp.v6i1.55806.