Mandagi, A. A., Kalangi, J. A. F. and Walangitan, O. F. C. (2022) “Pengaruh Kualitas Pelayanan terhadap Kepuasan Nasabah PT. Pegadaian (Persero) UPC Malalayang Dua”, Productivity, 3(3), pp. 217–221. Available at: https://ejournal.unsrat.ac.id/v3/index.php/productivity/article/view/39772 (Accessed: 9 May 2024).